Sacred space empowers and rejuvenates the mind, body and soul. Sacred space can help you to step back into your power as you release the brain and body from noise,... read more →
Can emotional exhaustion be a contributing factor to physicians who are struggling with showing patients they understand and care during examinations? I had the pleasure to coach a physician... read more →
A written signature is usually a unique essence of your style or character. A service excellence signature is a unique essence of the value you place on serving people or... read more →
Is it possible to inspire an audience filled with women of all ages? I say yes, YES! The Unstoppable Woman Tour 2015 is designed to bring vendors and speakers together... read more →
February 8 – 11, 2015 the Rural Health Care Leadership Conference will welcome nearly 600 rural hospital and health system leaders and others to the Arizona Grande Resort in... read more →
People often come to me to me because they feel “stuck”. I frequently ask the person, “How do you know you are stuck?” Through many conversations, I often find one... read more →
The devil spelled backwards is "lived". The devil is a symbol that is used often in many religions and during fall festivities such as Halloween and The Day of the... read more →
Harvesting Root Solutions What do you get when you combine root cause analysis (RCA) and conscious awareness when focusing on the patient experience? Answer: A big root solution apparent to... read more →
Mindfulness is a Winner Patient satisfaction continues to remain the focus of hospital and government leaders. Most physicians want to provide the best patient experience however; they are plagued with... read more →